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Free Shipping Within Malaysia With Purchase Above RM200 ! Returns Accepted For Any Reasons.
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Have a question? You may find an answer in our FAQs.
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Free shipping delivery all orders
You can return any item purchased on Tayle within 14 days of the receiving date.
SHOES
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We reserve the right to reject any returned item if it doesn’t meet all mentioned conditions.
Sales items are not eligible for return.
To start a return, you can click here to request.
Please wait for approval before sending back the item to us. Items sent back to us without first requesting a return will not be accepted.
You are responsible for the shipping cost and custom duty(if any) of the returned item.
Gift card equivalent of the amount with 1 year validity will be issued. Inspection and processing of returned item might take up to 3 weeks.
You can always contact us for any return question at taylelabel@gmail.com or Whatsapp Us +6011-54163319.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.
To raise an issue, you can click here to report.
We try our best to provide accurate information in our product description for the purchase through site. However, we do not warrant that product description or other content on the site are error free.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards. Accessories are also not returnable.
Exchanges
We only accept exchange for defective/wrong items.
Refunds
We do not provide refunds , only gift card equivalent to the amount.
Gift card can use in multiple times, balance can be use in next purchase and must be redeemed within 365 days from the date of issued.
For any questions, collaborations or proposals. Just send us a message in the form below with any questions you may have. You may also email us at taylelabel@gmail.com or contact +6011-54163319.